Messaging insights

msgstats

Track conversation quality across Messenger and Instagram.

Weekly report

Productive: customer ≥3 and business ≥3 (excludes highly productive). Highly productive: customer ≥5 and business ≥5. Price given: any business message includes "$". Low response after price: customer sent 2 or fewer messages after the first price message. Qualified rate: (productive + highly productive) / total.

PeriodTotalProductiveHighly productivePrice givenLow response after priceQualified rateDistribution

Monthly report

Productive: customer ≥3 and business ≥3 (excludes highly productive). Highly productive: customer ≥5 and business ≥5. Price given: any business message includes "$". Low response after price: customer sent 2 or fewer messages after the first price message. Qualified rate: (productive + highly productive) / total.

PeriodTotalProductiveHighly productivePrice givenLow response after priceQualified rateDistribution